Help Center Settings & Configuration Using the clinic picker and clinic links

Using the clinic picker and clinic links

Updated July 17, 2026 · Settings & Configuration

With the Locations add-on enabled, the storefront clinic picker makes sure every order belongs to a clinic. Here’s how it works for customers — and every way to hand out clinic-specific links.

How the picker works for customers

It’s automatic — no setup needed:

  • First visit: a popup asks the customer to choose their state, then their clinic.
  • No clinic, no cart: customers can browse without choosing (dismissing keeps the popup quiet for the rest of their visit), but it reopens if they try to add anything to the cart — so every order always has a clinic.
  • Remembered: once chosen, the clinic is saved for a year, and for logged-in customers the choice follows their account across devices.

Optional: add a “Find a clinic” link to your site

Paste this snippet — called a shortcode — into any page, post, or widget, wherever you’d normally type text:

[qualiphy_clinic_picker]

When the page is viewed, WordPress replaces that text with a small clinic widget. Visitors who haven’t chosen a clinic yet see a “Find a clinic” link that opens the picker; visitors who have see their current clinic with a “Change” link.

It’s a convenience for customers who want to see or switch their clinic — the automatic popup works whether or not you add it. You’ll find the snippet ready to copy on the Qualiphy → Locations page, and before any locations are added it simply shows nothing.

Clinic links

Share a link like yourstore.com/?clinic=12 and anyone who opens it is automatically set to that clinic. It works on any page of your store — including product pages — so it’s ideal for clinics promoting the store to their own patients, or for ads that should credit a specific location.

Where clinics find their links

Each clinic has ready-made, click-to-copy links in its own dashboard under My Account → Clinic tab (visible to any user assigned to that clinic):

  • The “Share This Clinic” card holds the clinic’s storefront link.
  • The product link picker below it builds a direct link to any product with the clinic already attached — for products with multiple options, each option gets its own link that opens with that option pre-selected.

For store admins: building a link yourself

You don’t need to log in as clinic staff to get a clinic’s ID:

  1. In WordPress, go to Qualiphy → Locations.
  2. In the Manage section, click the location you want a link for.
  3. Look at your browser’s address bar — the URL ends with location_id= followed by a number. That number is the clinic’s ID.
  4. Use that number as the clinic value in the link. If the address bar shows location_id=74, the clinic’s link is yourstore.com/?clinic=74.
Qualiphy Locations page with the Locations menu item and a location in the Manage list highlighted
Steps 1–2: open Qualiphy → Locations and click a location in the Manage list.
Browser address bar with the number after location_id highlighted at the end of the URL
Steps 3–4: the number after location_id in the address bar is the clinic’s link ID.

A future plugin update will surface each location’s ready-made link right in the admin, so this address-bar step won’t be needed — until then, it works on every version with the Locations add-on.

One thing to watch: the External ID field on the location (e.g. LOC-0074) is a separate reference for outside systems and doesn’t work in links — only the number from the address bar does.

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