Help Center Settings & Configuration Setting up the Locations add-on

Setting up the Locations add-on

Updated July 17, 2026 · Settings & Configuration

The Locations add-on lets one store sell on behalf of all of your clinics: customers pick their clinic before they buy, every order is tagged with that clinic, and each clinic gets its own login, sale notifications, and sales numbers.

Enable the add-on

Go to Qualiphy → Add-Ons, find Locations, and click Enable. A new Locations item appears in the Qualiphy menu — that’s where everything else happens.

Disabling the add-on later just hides the features; your clinics, users, and order history are kept and come right back when you re-enable it.

Add a clinic

Go to Qualiphy → Locations, click Add Location, and enter the clinic’s name, state, and notification email (where its sale alerts go). Save — customers in that state can now select it.

Add many at once (CSV import)

Use the CSV Import tool on the same page — download the template, fill in one row per clinic, and upload. The first user on a clinic’s row becomes its main contact; extra rows with the same clinic ID add more users. After the upload you’ll see a summary of what was created, plus an error report for any rows that need fixing.

Taking a clinic offline

Deactivate it from the list. It disappears from the picker so it can’t take new orders, but its history stays — reactivate any time.

Next steps

Still stuck? We're quick to respond.

Email [email protected]. Available 7 days a week, 7 AM to 6 PM PT.