How do I get notified about consultation outcomes?
Quidget is a storefront layer on top of the Qualiphy platform — the app.qualiphy.me portal is always the best place to see your orders, exam results, and patient details in full.
Outcome notifications (approved / deferred / N-A): text and email notifications for patient screening updates are configured in the Qualiphy portal — see How Do I Enable Text and Email Notifications for Patient Screening Updates.
What the plugin sends: on the Qualiphy → Settings page, the Email Notifications panel lets you add email addresses (multiple staff addresses supported) that receive notifications about changes to consultations, packages, pharmacies, and other updates. Invite failures also generate admin alerts with error details, and every status change is written to the WooCommerce order notes — so the order timeline doubles as your audit trail.
Still stuck? We're quick to respond.
Email [email protected]. Available 7 days a week, 7 AM to 6 PM PT.