Help Center Settings & Configuration Editing patient-facing text

Editing patient-facing text

Updated July 17, 2026 · Settings & Configuration

All patient-facing copy is editable: button labels, modal messages, questionnaires, disclaimers. Find it in the Language settings panel on the Qualiphy → Settings page (Consultation Modal Language Settings and the related fields).

Examples of what you can reword: the buy button ("Begin Consultation"), the launch modal heading and button, the refund disclosure, the "not available in your area" message, and the one-consultation-per-cart notice.

When rewording disclosures like the refund notice, keep them accurate and visible — they set patient expectations and are there to protect your clinic.

Still stuck? We're quick to respond.

Email [email protected]. Available 7 days a week, 7 AM to 6 PM PT.