Help Center Settings & Configuration Controlling who can view patient orders

Controlling who can view patient orders

Updated July 17, 2026 · Settings & Configuration

Patient order details are restricted: only users granted Patient Order Access can see orders tied to patients. Manage this in the User Settings panel on the Qualiphy → Settings page — click Edit and choose which users have access.

Access can be granted to management-level WordPress users (administrators, shop managers, editors, and authors). The admin who runs the setup wizard gets access automatically.

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