Help Center Settings & Configuration Popup vs. Redirect launch modes

Popup vs. Redirect launch modes

Updated July 17, 2026 · Settings & Configuration

Popup shows a branded modal with the meeting link, a QR code to switch devices, and a dismiss option. Redirect counts down then sends the patient to the meeting URL. Configure the Consultation Launch Mode in the Checkout Settings section of Qualiphy → Settings.

Popup is the default, with a configurable delay (about 3 seconds) after checkout. The launch modal also covers the practical details for patients: a camera-required note, a QR code to switch devices, and an emailed link as a fallback.

Still stuck? We're quick to respond.

Email [email protected]. Available 7 days a week, 7 AM to 6 PM PT.